Installing the Visitor Management Application

The visitor management application needs to be installed on to a device (usually a tablet on a stand located within the building lobby).  The following steps show how to find and install the application.

iOS (Apple)

The tablet application for iOS can be downloaded from the Apple app store like regular apps. 
The app can be found here: https://apps.apple.com/gb/app/visitor-management/id1490655817

Android (Google)

The visitor management application is not currently available for use on Android devices.

Windows 10

The tablet application for Windows 10 devices can be downloaded from here.

If it's the first time you are installing the app,  and depending on the configuration of the host machine, you may be prompted to change the application security preferences etc to allow unsigned applications.    

  • Once the Zip file has been downloaded, go to the file location and Unzip the fileextract
  • Then enter the folder, right-click on the file named 'Install' and choose 'Run with PowerShell'. run
  • Follow the on-screen steps.

The windows 10 app does not currently support badge printing.

Starting the Application

When the application is first run, you will need to login with a Space Connect administrator account. Once authenticated, you will be need to chose the location for the device. Once selected, the landing page will be displayed.  Option on this page can be configured from within the Space Connect admin portal.  Navigate to Visitor Management > Settings.