How to Configure "Cancel Booking Reminder" for the Room Book Panel

The Cancel Booking notification setting is used to cancel meetings if no one checks in. Doing this will free up the room for other bookings.

Doing this will free up the room for other bookings. The system will make a room available if no one checks in to maximise room usage and reduce underutilisation of resources in the event a meeting is cancelled and the system isn't updated.

Log in to the admin portal here and sign in using the correct method for your organisation.

In the navigation menu on the left, click "Configuration" and then "Notification Settings" in the drop-down menu.

Click on the "Select a notification" drop-down menu and select "Cancel Booking Reminder". View the current settings (if any) then click "Edit Alert" to make changes.

You can change two things in these settings;

  • Action Time (mins) -  This is how users adjust the time the notification appears after the meeting begins. 15 minutes is a good estimate, as this gives users time to arrive if they are running late or finish getting the meeting set up before checking in.                              
  • Current Status - This is how users turn the notification on (Active) or off (Deactive)
  • Once changes have been made, click "SAVE"

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