How to Configure "Cancel Room Booking Warning" for the Room Booking Panel

The Cancel Booking Warning setting is used to remind the user that they still have not turned up to their booking and that the booking will be cancelled if they do not check-in. 

Doing this will eliminate the risk of double booking a meeting room. The room becomes available again due to inactivity or a 'no show'; checking in will stop this from happening. The system will make a room available if no one checks in to maximise room usage and reduce underutilisation of resources in the event a meeting is cancelled and the system isn't updated. After receiving this notification users will have a certain amount of time to check in before it is cancelled.

Log in to the admin portal here and sign in using the correct method for your organisation.

In the navigation menu on the left, click "Configuration" and then "Notification Settings" in the drop-down menu.

Click on the "Select a notification" drop-down menu and select "Cancel Booking Warning". View the current settings (if any) then click "Edit Alert" to make changes.

You can change two things in these settings;

  • Action Time (mins) -  This is how users adjust the time the notification appears after the meeting begins. 10 minutes is a good estimate, as this gives users time to arrive if they are running late or finish getting the meeting set up before checking in.                              
  • Current Status - This is how users turn the notification on (Active) or off (Deactive)
  • Once changes have been made, click "SAVE"

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