How to Configure "Cancel Room Booking Warning"

The Cancel Booking Warning setting reminds users to check in to their booking to avoid cancellation.

By checking in, users prevent the risk of double booking a meeting room. If a user doesn't check in, the room becomes available again due to inactivity or a 'no show.' The system maximizes room usage by making it available if no one checks in, reducing underutilisation of resources in case of a cancelled meeting. After receiving the notification, users have a specific timeframe to check in before the booking is cancelled.

Log in to the admin portal here and sign in using the correct method for your organisation.

In the navigation menu on the left, click "Configuration" and then "Notification Settings" in the drop-down menu.

Click on the "Select a notification" drop-down menu and select "Cancel Booking Warning". View the current settings (if any) then click "Edit Alert" to make changes.

You can change two things in these settings;

  • Action Time (mins) -  This is how users adjust the time the notification appears after the meeting begins. 10 minutes is a good estimate, as this gives users time to arrive if they are running late or finish getting the meeting set up before checking in.                              
  • Current Status - This is how users turn the notification on (Active) or off (Inactive)
  • Once changes have been made, click "SAVE"

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