How to Sign-in a Visitor Using the VMS App

Follow these steps on how your visitors can sign into Space Connect VMS.


When the visitor approaches the device they will be presented with a list of options. They should click "Visitor". 

If camera mode is enabled If camera mode has been enabled, the VMS will take a picture of the visitor to save their details for quicker signing out and future check-in. Before an image can be taken, the visitor must accept or decline the capture and storage of their photo. if declined, then the image is not taken and the user must enter all their details.


The device will then try to take a picture of the visitor. This will use the native camera functionality. 

The visitor is then shown their image and can choose "Done" to accept or "Cancel" to retake the photo.

If facial recognition is enabled, when the image is accepted the system will then "Verify your face". This is to check if the person's details are already stored for faster sign-in.
The visitor must then enter their details and whom they are visiting.

If they have registered before and their face was recognised, then the details will be displayed automatically and only the hostname is required.
If the image was not used, facial recognition is disabled, or the visitor has not been recorded before then all fields will be blank and the visitor must enter their details.
The field for "Who are you visiting" uses the list of Employee Hosts entered in the Space Connect administration portal under Visitor Management then Employee Directory.

When the visitor enters their details and clicks "Next" they will see your terms and conditions and if a printer is connected it will try and print a badge. A confirmation message will then show clicking "Close", completing the process, and the VMS returns to the landing page.

If host notifications are enabled, the selected host will receive an email stating the visitor's arrival.

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