How to Set-up Visitor Photo's and Facial Recognition

When a guest arrives to meet a host, you can decide if a photo is required to be taken of the guest. If this feature is enabled, the host will receive an SMS /Email alerting them of the guest's arrival. 


How to enable Visitor Badge Printing


  • Login to the admin portal
  • Navigate to 'Visitor management' > 'App Settings' 

  • From the settings, head to printing and camera > Toggle on 'Print Visitor Badges'.
  • Click 'Save'

The badge will display: 

  • A photo of the visitor (if photo is enabled)
  • The visitor name
  • The host name
  • A logo of your company* 
  • The date
  • And a visitor code for them to use to sign-out.

How to enable Facial Recognition


Facial recognition is used for quick and easy access for the visitor. If enabled, the visitor needs to sign in once with their photo being taken, entering their name, company name and contact details. 


  • Navigate to 'Visitor management' > 'App Settings' 
  • From the settings, head to printing and camera > Toggle on 'Enable camera for visitor photos' and 'Enable facial recognition of visitors photo'

Camera mode needs to be enabled for a photo to be taken and the photos are saved to the cloud, not stored locally on the tablet. 


How to add a Company Logo to appear on the Visitor Badge*


If you would like your logo to appear on the visitor badge follow these steps:

  • Navigate to 'Visitor Management' > Settings > Branding
  • Under 'Company Logo' > Choose File
  • Click 'Save'
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